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How to Cancel Spotify

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How to Cancel Spotify

Step-by-step instructions + insider tips for a smooth cancel.

April 9, 2025
By John Doe
Content Marketing Manager at Spotify

What are the top 3 reasons people cancel Spotify?

We understand that sometimes, canceling a service might be the best option for you. Here are some common reasons people decide to cancel:

Too expensive

Price hikes and tighter budgets make it harder to justify the monthly cost.

Bad UX

Users dislike the algorithm-heavy design and cluttered interface.

Ethical Concerns

Controversies over misinformation, content policies, and artist pay turn some users away.

Spotify doesn’t offer refunds after cancellation, except in rare cases like billing errors or early cancellations within 14 days.

Can You Cancel Spotify Easily?

Yes, it’s quick & easy

No, requires additional steps (if subscribed via third-party)

You can cancel Spotify.

Requires logging in

Refunds may not apply

Step-by-Step: How to Cancel Spotify Subscription

Cancel via Website

Go t and log in.

In the "Your plan" section, click Change Plan.

Scroll down to Spotify Free and click Cancel Premium.

Confirm the cancellation when prompted.

Look for a confirmation email.

Cancel via Mobile App

Open the Spotify app and tap Your Library.

Tap the gear icon in the top-right corner to access Settings.

Tap Account and then View your plan.

Tap See available plans, scroll down, and select Cancel Premium.

Follow the prompts to confirm the cancellation.

Cancel via Apple App Store (iOS)

Open the Settings app on your iPhone.

Tap your Apple ID>Subscriptions

Find Spotify, tap it, then tap Cancel Subscription

Done! Your Premium will continue until the current billing period ends.

Look for a confirmation email.

Cancel via Google Play Store (Android)

Open the Google Play Store app

Tap your profile icon > Payments & subscriptions > Subscriptions

Select Spotify, then tap Cancel subscription

Confirm cancellation.

Look for a confirmation email.

Cancel Without Logging In

Reset Your Password

Check for Account Issues

Clear Cache and Reinstall.

Contact Spotify Support.

What happens to account access after canceling Spotify?

Please keep an eye on the following after you’ve canceled your subscription:

You keep your account — it's downgraded to the free plan.

Premium features stay active until the end of your billing cycle.

Your playlists, library, and history remain saved.

Why Spotify Might Still Be Charging You

Canceled Too Late

Multiple Accounts

Third-Party Subscription

Family/shared plans

To help us assist you faster, make sure to include the following:

How to Contact Spotify Support

If you need assistance, here’s how you can get in touch with our support team:

Method
Link or Info

To help us assist you faster, make sure to include the following:

Account Email

Charge Screenshot

Cancellation Attempt Notes

Troubleshooting Common Cancellation Issues

Forgot Login Details

Visit the Spotify Password Reset page.

Enter the email address or username associated with your Spotify account.

Check your email inbox for a message from Spotify with the subject "Reset your password."

Click the link provided in the email.

Enter your new password twice to confirm, then click "Set Password."

Trouble Canceling via Apple or Google

For Apple (iOS) Open Settings > Tap your Apple ID

Go to Subscriptions

Find Spotify > Tap Cancel Subscription

For Google Play (Android) Open Google Play Store Tap Profile Icon > Payments & Subscriptions

Tap Subscriptions > Find Spotify > Tap Cancel Subscription

FAQs — Cancelling Spotify

Can users cancel Spotify anytime?

Yes, you can cancel Spotify Premium at any time. It will remain active until the end of your billing cycle.

Refund after canceling Spotify?

Typically no refunds. Exceptions apply for billing errors or cancellations within 14 days of purchase (if unused).

What happens if I delete my app or account without canceling?

Deleting the app or your account does not cancel the subscription — charges will continue unless you cancel through Spotify, Apple, or Google Play.

How can they confirm Spotify is canceled?

Log in at spotify.com/account

Under “Your Plan,” it should say Spotify Free if successfully canceled.

You’ll also get a confirmation email after canceling.